We strive to make sure that our customers are happy with their products. 

We will gladly accept returned items that aren't to your satisfaction within the following criteria:

Items must be unworn, in new condition, with all tags attached.

If an item does not fit, we will gladly exchange it for you for the proper size.

Items must be returned within 14 days of purchase.

Please email us for a return ticket request, and we will send you a return postage stamp to return your items.  Please note that the return postage will be deducted from the refund amount.

We thank you for your purchase, and partnering with us in our mission to find every animal a loving home.

Sorry, due to safety and health regulations, there are no returns or exchanges on face masks.

Custom, and special bespoke orders may not be returned.