Return Policy

We strive to make sure that our customers are happy with their products. 

Products are eligible for exchange, store credit, or refund for up to 14 days following the delivery date.

We offer you the option to unlock free return shipping later for the eligible items in your order by paying a small returns fee at the time of purchase. If you choose to pay this fee during purchase, there is no additional charge for shipping your item(s) back to us. If you choose not to pay this fee during your purchase, you may be subject to a higher shipping/handling fee later at the rates that we require on the date you ship your item(s) back to us for a return. 

Please note that this service does not exempt your order from final sale or other store policies. 

We thank you for your purchase, and partnering with us in our mission to find every animal a loving home.

Custom, and special bespoke orders may not be returned.

Click link below to start a return

 START RETURN